As we celebrated our 20th Anniversary last week we caught up with Managing Director, Paul Howe, about why he set up BRC and how much change he has seen in the industry:
Q: How did you first get into recruitment?
A: I registered with a recruitment agency which specialised in sales after I finished university and they put me forward to two positions. One was in telesales and the other was in recruitment. I managed to be successful in both interviews, but the recruitment position allowed me to leave the office every week, for visits and registrations, so I chose that one.
Q: Why did you decide to set up BRC?
A: In those days there weren’t many options for clients and candidates. Mainly the corporates and the odd boutique. We felt that we could take the best bits from all the competitors and create a recruitment consultancy which was professional and flexible, offering a more specialist solution for our stakeholders.
Q: What factors do you believe have been central to the business’s success?
A: We’ve always remained specialist, which means we can offer a highly efficient service. We don’t claim to be anything other than what we are, which makes us different to pretty much every other agency in our field. We have also recruited excellent staff over the years and rewarded them with tremendous packages, generous benefits and innovative working conditions. This has meant our clients and candidate get a consistently expert service from dedicated and motivated staff, who have been with the company for some considerable time.
Q: What have been your proudest moments on the BRC journey?
A: Much of the last twenty years had inspired me, numerous occasions have left me incredibly proud. However, it is always the most satisfying of all when you follow the journey of an inexperienced recruiter making the progress into consultant, senior consultant and team leader, with the fulfilment of consistent progression being observed. The first placement we ever made, Bob Knapp, still makes me smile as that was when we first knew we could do it.
Q: How have you seen the recruitment industry change over the last 20 years?
A: There are far more recruitment agencies now, in pretty much every sector. There are also more fingers in the client pie; when I first started there was no HR, no Master Vendors and no Group Procurement strategy, it was simply clients and candidates with the odd agency. Now Bristol has over 1500 agencies and numerous layers of interaction between the client and candidate.
Q: What is it like to work at BRC?
A: Our internal strategy is as important as the external strategy. For the reasons above it is massively important to inspire, reward and motivated the team constantly. Every day in recruitment is full of challenges but it can be the most rewarding industry when done successfully. It is our constant ambition to ensure we create an environment which rewards the efforts of the team and strives to combine innovation and tradition within the service we provide.
Q: What kind of people succeed at BRC?
A: All sorts of people have and are successful at BRC, there is no exacting formula. However, hardworking, resourceful and open-minded people tend to do well here as recruitment is always evolving.
Q: What do you most enjoy about your role?
I like to support people who want to be successful, providing guidance and advice along the journey.
Q: What advice would you give to somebody who is starting their recruitment career in 2019?
A: Come and work for BRC!
Interested in working at BRC? We’d would love to hear from you. Please email firstname.lastname@example.org