Building Recruitment Company Ltd

Published: 24th November 2022

Location

Milton Keynes

Job Type

Reference
BRCER10023
Salary
£29,000 per annum

Description

Housing Officer – Remote Working

PATCHES:               Hertfordshire, Buckinghamshire and Bedfordshire

SALARY:                   £29,000

DURATION:               6 Months FTC

HOURS:                     37.5 – Mon to Fri

Purpose of role:

To deliver an excellent comprehensive, proactive, and pragmatic Housing Management and Surveying Service to customers, including leaseholders, shared owners and freeholders, starter and assured tenancy holders and private market renters in a fast-paced environment. To deliver an excellent repairs service covering response and voids. To be accessible to customers and colleagues in delivering the services and adaptable to react to challenging and changing situations.

 

Daily Duties:

  • Advise on social housing tenancy operational issues across a range of tenures
  • Enforce and support the landlord’s strategy of a safety first and rent first culture
  • Manage all tenure types through support and enforcement with an emphasis on collaborative multi-agency working
  • Manage leasehold enquiries effectively and efficiently by deciphering the individual leases and liaising with colleagues
  • Using a risk-based approach to programme and complete Neighbourhood Inspections
  • Carry out viewings and complete tenancy sign ups
  • Complete surveys identifying all communal repairs and raising of minor works using the social housing schedule of rates and identifying rechargeable works
  • Complete mutual exchanges
  • Dealing quickly and decisively with all forms of tenancy breaches
  • Proactively highlighting and investigating cases of tenancy fraud
  • Undertake a range of duties, such as, pursuing rent arrears, agree appropriate re-payments with our customers, investigating allegations of Anti-Social Behaviour

 

Essential requirements:

  • Demonstrable experience as a Housing Officer
  • Dealt with low-medium levels of ASB and rent arrears
  • Basic DBS within the last 12 months

 

Desirable requirements:

  • Knowledge of working with those with mixed mental health conditions

For more information on this role please contact Emily Rex on 0117 923 9100 or apply below with an up to date CV!

 

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