Published: 25th March 2020



Job Type

£11.26 - £14.06 per hour


We currently have a new opportunity for an experienced Administrator to join a Compliance Team within a large Welsh social housing provider. The main purpose of this role is providing an effective, efficient and responsive customer service and administration support to the Assets Directorate.


• Based in Cardiff
• Hourly rate is between £11.26 to £14.06
• 6-8 Week contract for sickness cover
• Immediate start
• General administration duties; please see below
Key responsibilities:
• Act as a main point of contact between the Association, tenants, supervisors, operatives, and suppliers and contractors on matters of Landlord Compliance & Asset Management dealing with enquiries by phone, online, letter, and face to face to ensure appropriate levels of customer service are achieved
• Liaise with Contractors and Surveyors as required
• Provide appropriate advice and assistance for enquiries
• Receive, log, and process orders and invoices as directed
• Updating metrics to monitor performance
• Process relevant certification, maintain compliance notes and update component records as required
• Oversee the maintenance and enhancement of the document management and contact management systems where applicable, and identify any areas for improvement

Qualifications, knowledge and experience: Office/clerical experience within a client service environment, Experience of working within housing/maintenance/construction sectors (not essential), Experience of using vehicle tracking systems for fleet management (not essential), IT literate with experience using Microsoft Office suite – particularly Outlook, Excel, and Word and experience of using other systems and database.

For a further chat about this role please call Emma Keir on 02920 231000 or apply to this advert with a copy of your most updated CV.

Drop files here browse files ...
Any personal information we obtain will be processed in accordance with the relevant Privacy Notice which can be accessed at Privacy Statements