Job title: Housing Officer
Location: Weston Super Mare (Field Based)
Duration: Temp - Perm
An exciting opportunity has become available to within a large social housing provider based in Weston super Mare. A field based role with occasional travel to the main offices with available parking on site and easy access to the M5.
In this role you will be able to take responsibility and ownership for your work, taking an organized approach to your planning, monitoring and adapting priorities. You will be able to work collaboratively and flexibly as part of a team to deliver an excellent service that you will be able to deal courteously and professionally with customers and Seek customer feedback to improve the business.
Main Duties and responsibilities
You will primarily be dealing with Anti-social Behaviour and estates management. You will be Working with your customers and responding to service requests while provide constructive advice and signposting when needed. There will be resolving of complaints and expressions of dissatisfaction while maintaining professional boundaries.
This role will give you the opportunity to work collaboratively with external partners and agencies. Other duties will include setting up and updating data/records electronically and manually to represent the business professionally.
If you are an experienced housing officer and if you enjoy organizing/managing your time efficiently, liaising with other professionals, working as part of a team and being a helping hand in the community then we would like to hear from you!
Please call Kysia, specialist housing recruiter on 0117 923 9100